Understanding

Luckily, the world is still blessed with understanding people. An order that I rushed for a customer that has been a real pleasure to work with arrived with one of the glasses completely shattered. The bubble wrap didn't save that one. He was super understanding and of course I will send a replacement glass to him. I'm so sorry it won't be there in time for Christmas, but it's nice to know there are people out there that get that sometimes things happen (especially with shipping) and are willing to work with someone to correct the problem in a reasonable manner.